First-time Customer? Enjoy an Extra 5% off your first purchase with Fast Local Shipping🚚 & Expert Support!✨
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place your order, we will choose the most appropriate warehouse for you to ship to based on the availability of the item and your shipping address.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We currently offer duty-free shipping.
If you are charged import duties or customs fees upon delivery, don’t worry—we’ve got you covered. Just provide us with a copy of the payment receipt or photo proof, and we’ll reimburse the full amount to you when you receive the package.
The XTOOL AD20 is a simple yet powerful diagnostic tool designed for DIY car owners who want quick, reliable insights into their vehicle’s health using their smartphone.
Bluetooth 5.0 Wireless Connection for seamless smartphone pairing (iOS & Android)
Full OBD2 Diagnostic Tests: Read & clear fault codes, live data, freeze frame, I/M readiness, O2 sensor, and onboard monitoring (Mode 06)
DTC Descriptions: Understand error codes with clear explanations and suggested fixes
Check Engine Light Reset & Smog Check Preparation: Scan emission-related issues and prepare for inspections
Performance & Voltage Tests: Track acceleration, fuel efficiency, and battery voltage
Smart Dash Display: Project engine data onto your windshield for safer driving
Broad Vehicle Compatibility: Works with most post-1996 American, European, and Asian OBD2 vehicles
Intuitive interface with no subscription fees
Lifetime free updates via the app (download from Google Play or App Store)
Supports multiple vehicle profiles and easy switching
Backed by a 2-year warranty and 24/7 technical support
Auto shutdown when ignition is off to save battery (unplug when not in use)
Compact, plug-and-play design for on-the-go diagnostics
Affordable and practical OBD2 scanner for everyday use
Essential tools to keep your vehicle running smoothly
Wireless freedom and real-time diagnostics on your smartphone
Get the XTOOL AD20 now for simple, reliable car diagnostics anytime, anywhere!
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Orders are processed within 24 hours on business days after payment is confirmed.
Shipping warehouses: We have warehouses in the U.S., Canada, U.K., France, Brazil, and other countries. We will ship from the warehouse closest to your delivery address based on stock availability.
Estimated delivery time:
You may request a return/exchange within 30 days of delivery. We recommend keeping the shipping box and product packaging until you confirm you will keep the item.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
For return/exchange due to personal reasons, the buyer is responsible for return shipping fees.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
👉 For full details, see our Shipping Policy , Returns & Exchanges at the bottom of the page.
💬 Feel free to contact us anytime if you have questions. We are committed to timely and smooth communication with our customers — your satisfaction is our top priority.
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