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We offer worldwide shipping and operate multiple local warehouses in the United States, Canada, Europe, the United Kingdom, Mexico, and Brazil, allowing us to provide faster and more reliable delivery with reduced transit times.
Orders are typically processed within 24 hours on business days (Monday–Friday). Based on product availability and your delivery address, we will ship from the nearest available warehouse to ensure the quickest delivery time.
Please note that if your shipping address is classified as a remote area by the carrier, an additional remote delivery surcharge may apply. This surcharge is not covered under our free shipping policy.
Last Update: 2025/11/09
ACARTOOL is a proud authorized distributor of multiple leading automotive diagnostic brands. All products we sell are 100% genuine and brand-new, sourced directly from manufacturers to guarantee authenticity and quality.
With over 15 years of experience in the automotive diagnostic industry, we have established strong relationships with major brands, ensuring our customers receive reliable products, timely updates, and professional support worldwide.
To view our brand authorization certificates, please visit our About Us page.
Shop with confidence knowing that all our products are brand-authorized, authentic, and backed by years of expertise.
We currently offer duty-free shipping to the US, EU, UK, AU, CA and BR.
If you are charged any import duties or customs fees upon delivery, don’t worry — we’ve got you covered. Simply provide us with a copy of the payment receipt or a clear photo as proof, and we will reimburse the full amount once your package is delivered.
Please note: Certain special promotions and clearance items are not eligible for duty reimbursement.
Last Updated:2026/01/03
Return & Exchange Policy
Most products in brand-new condition—free from scratches or damage caused by the customer—can be returned or exchanged within 30 days of receipt. If the return or exchange is due to our error (for example, you received a wrong or defective item), we will cover the return shipping cost.
To initiate a return or exchange, simply contact our customer support and let us know the reason. We will guide you through the process and handle your request as quickly as possible. Once we receive and process your return or exchange, you will receive an email notification.
Refunds are usually processed within four weeks after we receive your return, though in many cases you may receive your refund sooner. This timeframe includes 5–10 business days for the carrier to deliver your return to us, 3–5 business days for us to process it, and 5–10 business days for your bank to complete the refund.
Last Update: 2025/11/09
With J2534 Pass-Thru | 45+ Service Functions | Bi-Directional Control | Key Programming | FCA AutoAuth | DoIP & CAN FD Protocols
Advanced functions: Fuel Trim Reset, Cylinder Power Balance, Crankshaft Relearn, Stop/Start Reset, AF Ratio Reset......
Note: Key programming compatibility varies by vehicle. Please verify before purchase.
Combining dealer-level ECU programming, comprehensive diagnostics, and workshop-friendly reporting, the D9 MAX is built for professionals who need reliability, speed, and precision. It’s a complete solution for diagnostics, coding, key work, and advanced functions—all packed into a powerful Android tablet.
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