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We offer worldwide shipping and operate multiple local warehouses in the United States, Canada, Europe, the United Kingdom, Mexico, and Brazil, allowing us to provide faster and more reliable delivery with reduced transit times.
Orders are typically processed within 24 hours on business days (Monday–Friday). Based on product availability and your delivery address, we will ship from the nearest available warehouse to ensure the quickest delivery time.
Please note that if your shipping address is classified as a remote area by the carrier, an additional remote delivery surcharge may apply. This surcharge is not covered under our free shipping policy.
Last Update: 2025/11/09
Return & Exchange Policy
Most products in brand-new condition—free from scratches or damage caused by the customer—can be returned or exchanged within 30 days of receipt. If the return or exchange is due to our error (for example, you received a wrong or defective item), we will cover the return shipping cost.
To initiate a return or exchange, simply contact our customer support and let us know the reason. We will guide you through the process and handle your request as quickly as possible. Once we receive and process your return or exchange, you will receive an email notification.
Refunds are usually processed within four weeks after we receive your return, though in many cases you may receive your refund sooner. This timeframe includes 5–10 business days for the carrier to deliver your return to us, 3–5 business days for us to process it, and 5–10 business days for your bank to complete the refund.
Last Update: 2025/11/09
We currently offer duty-free shipping to the US, EU, UK, and Canada.
If you are charged any import duties or customs fees upon delivery, don’t worry — we’ve got you covered. Simply provide us with a copy of the payment receipt or a clear photo as proof, and we will reimburse the full amount once your package is delivered.
Please note: Certain special promotions and clearance items are not eligible for duty reimbursement.
Last Updated:2025/11/09
The 2025 VXDIAG VCX FD is a next-generation diagnostic interface designed to replace the Ford VCM2. Fully compatible with Ford IDS V130 and Mazda IDS V136, it supports CAN FD, DoIP, and J2534 protocols for complete coverage from 2005–2025.
CAN FD & DoIP Support
Advanced diagnostics with multi-channel communication and high-speed data processing.
J2534 ECU Programming
Supports ECU reprogramming, reflashing, and high-end function updates across Ford & Mazda platforms.
Full-System Diagnostics
Access all major ECUs including PCM, ABS, Airbag, and more. Perform real-time fault code reading, clearing, and live data analysis.
Bi-Directional Control
Run actuation tests, functional tests, and system resets—same as dealer-level tools.
Key & Injector Programming
Add new keys and code injectors after replacement with factory-level accuracy.
Compatible with Ford IDS & Mazda IDS Software
Contact support to get the original software download links.
1× VXDIAG VCX FD Diagnostic Device
1× USB Type-C Cable
1× RJ45 LAN Converter
1× Paper Case
Ford: Covers models from 2005–2022, including F-Series (2010+).
Mazda: Covers models from 2005–2025.
Software Support: Ford IDS V130 / Mazda IDS V136 (free download available).
Dual-Core Processor
Optimized for fast diagnostics—550MHz CAN-FD ARM processor + 560MHz DOIP MIPS processor.
Dual Operating Systems
Real-time RTOS + OpenWRT ensure high stability and flexible networking.
Robust Protocol Support
Supports 3-channel CAN FD, full OBD-II pin configuration, and ISO-13400 dual-route DOIP.
Flexible Connectivity
Connect via USB Type-C, RJ45 LAN, WiFi, WLAN, or DoNet. Built-in router mode allows wireless diagnostics.
LED Indicators & Function Button
Visual indicators show power, vehicle connection, communication mode, and diagnostics in real-time.
| Function | Description |
|---|---|
| ECU Programming | PCM, ABS, Airbag, Fuel Pump modules |
| Live Data Recording | Real-time data stream monitoring & playback |
| Read/Clear DTCs | Supports all major systems |
| Key Programming | Tested OK on Mazda 6 |
| Speed Governor Adjustments | Set or remove limits |
| DPF Regeneration | Full DPF management capability |
| Injector Coding | Code new injectors with precision |
| Brake Bleeding | Perform guided brake service procedures |
| Steering Angle Reset | Reset SAS post-repair |
| Guided Fault Finding | Assists with pinpoint diagnostics |
| Automatic VIN Recognition | Fast and accurate vehicle identification |
OS Compatibility: Windows 10/11 Pro (64-bit), 8GB RAM minimum.
Software Separation: Ford IDS and Mazda IDS must be installed on separate clean systems.
Setup Process:
Install VX Manager and Passthru driver
Connect device via USB or WiFi
Ensure a stable network for license and firmware checks
Disable antivirus before setup to avoid installation conflicts
Turn on vehicle ignition and begin diagnostics
2-Year Hardware Warranty
Lifetime Ford/Mazda License (No subscriptions required)
Free Firmware & License Updates via VXDIAG Official
Dedicated Customer Support
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Orders are processed within 24 hours on business days after payment is confirmed.
Shipping warehouses: We have warehouses in the U.S., Canada, U.K., France, Brazil, and other countries. We will ship from the warehouse closest to your delivery address based on stock availability.
Estimated delivery time:
You may request a return/exchange within 30 days of delivery. We recommend keeping the shipping box and product packaging until you confirm you will keep the item.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
For return/exchange due to personal reasons, the buyer is responsible for return shipping fees.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
👉 For full details, see our Shipping Policy , Returns & Exchanges at the bottom of the page.
💬 Feel free to contact us anytime if you have questions. We are committed to timely and smooth communication with our customers — your satisfaction is our top priority.
Get the latest updates on new car scan tools and upcoming sales!
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