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First-time Customer? Enjoy an Extra 5% off your first purchase with Fast Local Shipping🚚 & Expert Support!✨
✉️techsupport@acartool.com
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place your order, we will choose the most appropriate warehouse for you to ship to based on the availability of the item and your shipping address.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We currently offer duty-free shipping.
If you are charged import duties or customs fees upon delivery, don’t worry—we’ve got you covered. Just provide us with a copy of the payment receipt or photo proof, and we’ll reimburse the full amount to you when you receive the package.
XTOOL IP500 provides in-depth diagnostics for Chrysler, Jeep, and Dodge vehicles. Scan all available systems including:
Engine, ABS, SRS, TPMS, IMMO, DPF, BMS, Oil Service, Transmission, SAS, and more
Read & clear trouble codes (DTCs)
View live data & freeze frame
Read ECU information & DTC definitions
Share or print health reports for record keeping
Perform real-time function tests to detect faulty components quickly:
Fuel Injector Balance Test
Cooling Fan, A/C Clutch On/Off
ABS Motor Pump Activation
Control Power Windows, Wipers, Sunroof, and more
Note: Supported functions may vary by model.
No subscriptions or in-app purchases needed. Included reset services:
Oil Reset, Gearbox Match, Power Balance
DPF Regeneration, ABS Bleeding
Throttle Adaptation, SAS Calibration
Injector Coding, Headlight Adjustment
Seat Calibration, A/F Settings, and more
View up to 4 data graphs side by side for comparison
Playback live data for better analysis
Export diagnostic data to CSV files
Generate printable reports to share with customers or keep for records
Essential for emission diagnostics and engine health:
Read/Clear Codes, Live Data, Freeze Frame
O2 Sensor & On-Board Monitor Test
I/M Readiness, EVAP System Test
Component Test & VIN Info Retrieval
Supports 15 global languages: English (default), Spanish, French, German, Italian, Arabic, Russian, Japanese, Korean, Vietnamese, Portuguese, Polish, Finnish, Simplified & Traditional Chinese.
Contact us with your device’s S/N to activate additional languages.
FCA AutoAuth: Full support for modern Chrysler/Jeep/Dodge protocols
5.45” Touchscreen & Linux OS for smooth operation
3150mAh Battery, 1.2GHz Dual-Core Processor
128MB RAM + 32GB Storage
Lifetime free software updates via Wi-Fi
✅ DIY Auto Enthusiasts
✅ Professional Mechanics
✅ Fleet Maintenance
Whether you're turning off the check engine light, diagnosing ABS faults, or conducting power balance tests, the XTOOL IP500 is a powerful, cost-effective solution for American vehicle diagnostics.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Orders are processed within 24 hours on business days after payment is confirmed.
Shipping warehouses: We have warehouses in the U.S., Canada, U.K., France, Brazil, and other countries. We will ship from the warehouse closest to your delivery address based on stock availability.
Estimated delivery time:
You may request a return/exchange within 30 days of delivery. We recommend keeping the shipping box and product packaging until you confirm you will keep the item.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
For return/exchange due to personal reasons, the buyer is responsible for return shipping fees.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
👉 For full details, see our Shipping Policy , Returns & Exchanges at the bottom of the page.
💬 Feel free to contact us anytime if you have questions. We are committed to timely and smooth communication with our customers — your satisfaction is our top priority.
Get the latest updates on new products and upcoming sales!
Start your one-stop shopping for automotive diagnostic tools here.
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