XTOOL KC501 Key & Chip Programmer – Advanced IMMO, EEPROM & Benz Key Support

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place your order, we will choose the most appropriate warehouse for you to ship to based on the availability of the item and your shipping address.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

We currently offer duty-free shipping.

If you are charged import duties or customs fees upon delivery, don’t worry—we’ve got you covered. Just provide us with a copy of the payment receipt or photo proof, and we’ll reimburse the full amount to you when you receive the package.