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ACARTOOL is a proud authorized distributor of multiple leading automotive diagnostic brands. All products we sell are 100% genuine and brand-new, sourced directly from manufacturers to guarantee authenticity and quality.
With over 15 years of experience in the automotive diagnostic industry, we have established strong relationships with major brands, ensuring our customers receive reliable products, timely updates, and professional support worldwide.
To view our brand authorization certificates, please visit our About Us page.
Shop with confidence knowing that all our products are brand-authorized, authentic, and backed by years of expertise.
We offer worldwide shipping and operate multiple local warehouses in the United States, Canada, Europe, the United Kingdom, Mexico, and Brazil, allowing us to provide faster and more reliable delivery with reduced transit times.
Orders are typically processed within 24 hours on business days (Monday–Friday). Based on product availability and your delivery address, we will ship from the nearest available warehouse to ensure the quickest delivery time.
Please note that if your shipping address is classified as a remote area by the carrier, an additional remote delivery surcharge may apply. This surcharge is not covered under our free shipping policy.
Last Update: 2025/11/09
Return & Exchange Policy
Most products in brand-new condition—free from scratches or damage caused by the customer—can be returned or exchanged within 30 days of receipt. If the return or exchange is due to our error (for example, you received a wrong or defective item), we will cover the return shipping cost.
To initiate a return or exchange, simply contact our customer support and let us know the reason. We will guide you through the process and handle your request as quickly as possible. Once we receive and process your return or exchange, you will receive an email notification.
Refunds are usually processed within four weeks after we receive your return, though in many cases you may receive your refund sooner. This timeframe includes 5–10 business days for the carrier to deliver your return to us, 3–5 business days for us to process it, and 5–10 business days for your bank to complete the refund.
Last Update: 2025/11/09
We currently offer duty-free shipping to the US, EU, UK, Mexico and Canada.
If you are charged any import duties or customs fees upon delivery, don’t worry — we’ve got you covered. Simply provide us with a copy of the payment receipt or a clear photo as proof, and we will reimburse the full amount once your package is delivered.
Please note: Certain special promotions and clearance items are not eligible for duty reimbursement.
Last Updated:2025/11/25
The VIDENT ISMART810 Premium Version is the upgraded edition of the ISMART810, enhanced with an extended accessory interface and enriched diagnostic capabilities. Built for workshops, professional mechanics, and enthusiasts who demand precision, speed, and advanced vehicle access.


✅ 3 Years Free Updates
Stay ahead with continuous software enhancements, new car coverage, and feature upgrades for 3 years – all with one-click online updates.
✅ Advanced ECU Coding
Supports ECU coding and programming for BMW, Mercedes-Benz, VW, Audi, and SKODA. Replace ECU software, code new units, unlock hidden features, and resolve performance or emission-related software issues.
✅ All-System Diagnostics + Topology Mapping
Get full access to diagnostics across Engine, Transmission, Chassis, ABS, Airbag, Body, Communication, and more. Visualize system communication with an intelligent topology map for quick fault detection and status overview.
✅ Bi-Directional (Active) Tests
Actively test system components such as EVAP system, A/C compressor clutch, fuel injectors, windows, ABS motor, idle relearn, and more — all with real-time feedback.
✅ 40+ Special Functions
Includes:
Oil Reset
EPB (Electronic Parking Brake)
SAS Calibration
DPF Regeneration
Gear Learning
Throttle Relearn
Battery Registration
A/C Relearn
HV Battery Check
VGT Relearn
VIN Writing
…and many others. Perfect for daily workshop service needs.
✅ IMMO & Key Programming Functions
Program new key fobs, retrieve PIN codes, add keys, generate keys, and handle all keys lost situations. (Coverage depends on vehicle model).
✅ CAN FD & DOIP Protocol Support
Supports the latest protocols for 2020+ GM (CAN FD) and BMW/JLR (DOIP) vehicles for faster and broader vehicle access.
✅ Auto VIN & Smart Scan
One-click auto-detection of vehicle VIN, make, model, and year. Automatically scan all systems and highlight fault codes instantly.
📱 8.0” Touch Screen (1280x800 resolution)
🚀 Android 7.1.2 OS
💾 2GB RAM + 64GB Storage
⚡ 1.8GHz Quad-Core Processor
🔋 8500mAh Long-Life Battery
📡 Bluetooth & Dual-band Wi-Fi (2.4G/5G)
🔉 Built-in Speaker & Microphone
🔌 Supports CAN FD & DOIP protocols
⚠️ Note: Intelligent Topology Map and IMMO/key programming are not supported on all vehicles. Please verify compatibility if needed.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Orders are processed within 24 hours on business days after payment is confirmed.
Shipping warehouses: We have warehouses in the U.S., Canada, U.K., France, Brazil, and other countries. We will ship from the warehouse closest to your delivery address based on stock availability.
Estimated delivery time:
You may request a return/exchange within 30 days of delivery. We recommend keeping the shipping box and product packaging until you confirm you will keep the item.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
For return/exchange due to personal reasons, the buyer is responsible for return shipping fees.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
👉 For full details, see our Shipping Policy , Returns & Exchanges at the bottom of the page.
💬 Feel free to contact us anytime if you have questions. We are committed to timely and smooth communication with our customers — your satisfaction is our top priority.
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